BUILT FOR SUCCESS

Accelerating service and enriching customer experience

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Rolling out a wide range of new digital services while providing the optimal network quality and experience is fundamental to the success of Orange France. In order to monetise these services and ensure the network quality needed for the best customer experience, Orange France need a long-term, real-time BSS partner.

SOLUTION

Openet supplied Policy Manager and Evolved Charging solutions to Orange France to support mobile services. Use cases include:

  • Premium data bundles with QoS and OTT partnership with content partners
  • Real-time controls for their own offering and MVNO services, including configurable spend thresholds and real-time notifications
  • Dynamic enforcement of terms and conditions
  • Real-time upsell offers upon reaching usage limits
  • Support for VoLTE services

Openet integrated their solutions with network equipment for the collection of mobile data usage, and also with a range of downstream systems, Openet products deliver the performance and flexibility that Orange France needs to accelerate digital transformation and enrich the customer experience.

RESULTS

Orange France has a goal of turning innovation and harnessing digital technology into services that their customers want. Openet is a long term real-time BSS partner for Orange and having such real-time solutions in place, can enable innovation to be turned into customer satisfaction and revenue.

SUCCESS STORIES

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Helping Globe turn the Philippines into the digital capital of the world

Globe runs Openet’s Evolved Charging suite to monetise its data services. Openet charging system has enabled Globe to reduce its time to market by 40%.

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Microservices and DevOps: Leading the world in charging innovation

Bell has worked with Openet Charging for over 5 years. In response to the need for increased speed and agility in BSS.

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Microservices based charging for 4G and content services

T-Mobile Netherlands, Openet Evolved Charging Solutions with real-time rating and charging proving customers with full transparency.

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