The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to Openet. By means of this data protection declaration, Openet would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.


The data protection declaration of Openet is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to begin by explaining the terminology used.

In this data protection declaration, we use, inter alia, the following terms:

Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.


Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, legal business entity, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.


Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.


Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients; the processing of those data by those public authorities shall be in compliance with the applicable data protection rules according to the purposes of the processing.

Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.


Consent of the data subject is any freely given, explicit, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

2. Name and Address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection this is:

Openet Telecom Sales Limited

6 Beckett Way

Park West Business Park

Dublin 12


3. Contact Details of the Data Compliance Officer

Any data subject may, at any time, contact our Data Compliance  Officer directly with all questions and suggestions concerning data protection. The mailbox to use is DataComplianceOfficer@

4. Controller

The Openet entity which you as a User entered an agreement with when using Openet’s platform, will be the Controller for User data. Openet adheres to the Directive of 1995 and the GDPR from May 25th, 2018. Consequently, Openet processes all data provided by its Users with accounts in its European Data Region, in the European Economic Area (EEA).

All data collected by Openet subscribers through surveys will be stored exclusively in secure hosting facilities. Openet has a data processing agreement in place with its provider, ensuring compliance with the Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the EEA is done in accordance with this data processing agreement.

5. Retention and deletion

Openet will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

Access to our thought leadership content requires you to complete a form. Users will be prompted to opt-in to our marketing database but access to the content does not require an opt-in.

Form completion without opt-in

If a user accesses the content without giving an opt-in, Openet may contact you following the form completion if Openet deem you to be a sales target. Openet may contact you once following the form completion, if you do not respond, Openet will delete your details 30 days after the form completion. If Openet does not contact you following a form completion, your details will also be deleted 30 days after the form completion.

6. Acceptance of these Conditions

We assume that all visitors of our website, respondents to surveys powered by Openet and users Openet’s platform have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and platform. We reserve the right to change our privacy policy as necessity dictates. Continued use of Openet website and platform after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an integral part of Openet’s terms of use.

7. Our Legal Obligation to Disclose Personal Information

We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to Openet.We are permitted to disclose personal information when we have good reason to believe that this is legally required.

Openet shall endeavour to implement the appropriate security safeguards and procedures in accordance with the applicable laws and regulations to prevent the unauthorized or unlawful processing of your Personal Data and the accidental loss or destruction of, or damage to, your Personal Data. However, the transmission of information via the internet can never be completely secure and provision of Personal Data is hence done at your own risk at all times. Openet may only process User  Personal Data for the purpose set out above.  We will take all reasonable steps to ensure that its employees, servants or agents who have access to Personal Data will process the same exclusively in accordance with this policy and their obligations under applicable law. Openet shall only process your Personal Data in compliance with the terms of this policy and applicable regulations. Openet shall avoid collecting Personal Data that is not relevant for its relationship with User and shall not retain the data longer than necessary for such purposes or, as the case may be, for the period as determined by agreement or law.

User/s have a  right to request access to your Personal Data processed by Openet and, should such data be incorrect or incomplete, User has the right to have same corrected or completed. Should User wish to exercise rights in this regard, please notify Openet via the address indicated above via email and Openet will process and act upon your request as soon as reasonably practicable.

8.What we use your data for!

Openet will collect information from you as “User” at several different points on our website for the following purposes to include (but not limited) when User request a document, request a brochure, subscribe to our newsletter or register for an event/webinar. Some of the information sought and disclosed by User may be considered Personal Data. This disclosure of any such Personal Data is voluntary. If technically feasible and where reasonable, any request made will be completed without disclosing personal information or by use of anonymised data but there may be exceptions. Openet is the sole owner of this information collected on this site. This information collected will be used for marketing purposes to inform the registered person about upcoming webinars, white papers, events, general Openet updates, (the Purposes’). Every communication will include an opportunity to opt out of future marketing communications. Openet will not disclose User Personal Data to third parties without User permission. Openet will not sell, share, or rent this information to non-related third parties. If Openet should disclose User Personal Data to an affiliated company or third party outside the EEA, it shall not do so without first taking measures to ensure that User Personal Data enjoys the same level of protection as within the EEA. This policy explains how Openet will use such Personal Data and your rights in this regard. By submitting your Personal Data via the website or otherwise, User will have explicitly confirmed your consent with the use in accordance with this policy.


A cookie is a piece of data stored by your web browser containing data sent by a web server. The Openet website site uses a single cookie containing only a random session ID in order that consecutive requests from a single user can be associated with each other. This is necessary so that user preferences are correctly remembered. If you reject the cookie, most aspects of the site (including the booking process) will still function, though occasional difficulty may be encountered. Cookies also enable us to perform analysis on the way our site is used. This helps us to improve the operation of our site.


Openet uses IP addresses to analyze trends, administer the site, track usage and gather broad demographic information for aggregate use.


Openet only shares personal contact information in the case of sub-contracting circulation of our own newsletter and other strictly proprietary uses.


From time to time, this web site may contain links to other sites. Please be aware that Openet is not responsible for the privacy practices of such other sites. We encourage you to be aware of this when you leave our site and to read the privacy statements of other web sites that collect personally identifiable information. This privacy statement applies solely to information collected by Openet.


If you subscribe to our e-mail newsletter, we ask for contact information—your name, company and e-mail address at minimum, with the option to provide additional information.


To send a printed brochure, Openet requires contact information—name and postal address at minimum, with the option to provide additional information.


From time to time, Openet may request information from users via surveys or event registration. Participation in these surveys or events is completely voluntary and you, therefore, have a choice whether or not to disclose this information. Information requested may include contact information (such as name and address) and company.


Except where a business transaction is concerned, Openet will communicate with you only where consent is given. Openet tracks consent to e-mail and conventional post communication and you may review or revoke this consent at any time in line with GDPR. Every edition of a newsletter also offers a quick unsubscribe link. NOTIFICATION OF CHANGES

If the privacy policy is changed, Openet will note this on the Homepage so you are always aware of what information is collected, how it is used, and under what circumstances, if any, it will be disclosed. If at any point, Openet decides to use personally identifiable information in a manner different from that stated at the time it was collected, Openet will notify you by e-mail. You will have a choice as to whether or not we use your information in this different manner.


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