RESTON, VA and DUBLIN, IRELAND, December 10, 2001 - Openet Telecom, the world leader in mediation, today announced the release of Version 3.0 of its FusionWorks™ mediation platform. Developed in direct response to customer needs, FusionWorks™ 3.0 makes it even easier for communication service providers to quickly deploy new service offerings, while providing stronger core capabilities.
"Downtime, system security, high-availability and scalability are huge issues for large operators, but the fact of the matter is, all service providers need to look at the mediation layer of their solution stack to ensure that revenue leakage is kept to a minimum, and that customers are accurately billed based on actual usage, content and application used," said Barry Murphy, CEO of Openet Telecom.
Built from the ground up, FusionWorks™ is an open standards-based, distributed software platform that is hardware and software independent. A fully-scalable convergent mediation platform, it unifies customer usage patterns from legacy network infrastructures, IP networks and all generations of mobile networks, including WAP, GPRS, CDMA, TDMA, EDGE and UMTS. FusionWorks™ enables service providers to manage the growing complexity of their business infrastructure - including the collection of subscriber usage information, the integration of new and legacy billing systems, event-based transaction pricing and management, customer care, data warehousing, fraud management and other related applications. The added capabilities of FusionWorks™ Version 3.0 allow service providers to:
- Manage multiple versions of the business rules that define how data is collected, transformed and distributed to business applications such as billing in order to optimize their effectiveness and efficiency
- Decrease operational expense and find revenue opportunities Plug revenue and fraud leaks
- Add equipment to the network or feed new applications without disrupting the ongoing mediation process
- Support advanced IP and 2.5 and 3G mobile communication technologies as well as all the common technologies
- Obtain additional reports to more effectively monitor and control the mediation process
- Control all the security capabilities of the system including documentation of operator actions
- Upgrade to the new capabilities with minimal effort
"As networks and services become more complex, the need for a flexible, convergent mediation systems takes on new importance," said Denis Cronin, billing development manager, Esat Business, the leading provider of broadband data and corporate Internet solutions in Ireland. "FusionWorks™ gives us the power to control the software and incorporate our own business rules, which is so important in today's rapidly changing market. We are not vendor dependent when situations arise, which was a problem with other solution providers."
The release of FusionWorks™ 3.0 culminates an active year in which the Dublin-based company established a presence in the United States with the signing of a major North American Tier-1 wireless carrier, and garnered Best New Company honors at Billing World 2001 and Best Young Company 2001 honors by the Irish Software Association. The company also recently closed on a $20 million investment from Benchmark Capital.
"Companies are beginning to realize that information that is inaccessible is worthless. A good mediation system enables effective information management because it collects raw usage data, converts it into useful business information and delivers it in real time to the systems that support the decision making process," said Murphy. "FusionWorks™ enables service providers to gain a better understanding of customer usage, shorten the time it takes to launch a new service, bill for services more accurately, retrieve the information necessary to improve service penetration and generate more revenue from existing services."
Openet is a leading worldwide provider of event processing and transaction management solutions. The Transactional Intelligence of the company's solutions extracts increased value from diverse service provider networks, enabling rapid introduction of new services and reliable, cost-effective management of existing services. Openet is focused on delivering best-in-class network edge solutions and specialized engagement processes that create business value from network activity. A global company, Openet's implementations include long-running engagements with the world's leading service providers such as British Telecom, Orange, AT&T and Verizon Wireless. For more information, visit www.openet.com