Openet launches first Big Data Preparation Engine for CSPs
February 22, 2016 - Jonathan Plant
Barcelona – February 22nd 2016 – Openet, the leading supplier of real-time BSS and customer engagement systems, today announced the launch of a product that is designed to extract value out of big data and deliver meaningful business intelligence in real-time. Openet’s Big Data Preparation Engine (BDPE) is the first data management and data governance system built specifically for communication service providers (CSPs), who face unique challenges around metadata, privacy, and security.
Marc Price, Openet CTO, Americas, said “Service Providers today find it challenging to extract meaningful value out of big data, and struggle to leverage a wealth of networks and devices in concert with frequently siloed systems for customer, product, and inventory data. Innovations in big data preparation enable a vast amount of information to be leveraged at scale for new business initiatives and new insights”.
In a recent independent survey* of over 1500 telecoms professionals, most (54%) admit that their organisations are not making good, valuable use of big data. Yet at the same time, 76% say that big data gives them a competitive edge.
In the same survey, the importance of big data being available in real-time to improve existing systems was highlighted. 97% of the respondents said that using big data to automatically trigger events to provide proactive network maintenance by identifying network issues in real-time is an important or very important feature of big data. A further 96% said the same for triggering proactive customer care based on network performance and customer experience.
About Openet Big Data Preparation Engine
Openet’s BDPE is a transformational technology. Designed specifically for CPSs, BDPE quickly processes very high volumes of diverse data sets to deliver richer, meaningful and more contextualized information to multiple downstream systems in real-time. BDPE is cost-effective, scalable, fully virtualized and provides actionable information. It minimizes the costs and complexity of managing massive data volumes and realizes value from new business intelligence use cases on demand, at scale, and in real-time. BDPE is commercially available from today. For more information visit https://www.openet.com/areas-expertise/data-preparation
Openet provides the systems and expertise to assist Communication Service Providers to grow to become Digital Service Providers. Openet enables this through our real-time monetization, control, and big data preparation systems. Our solutions enable service providers to be more innovative in how they engage with their customers to drive new revenues and increase their share of their customers’ digital spend.
Since its foundation in 1999, Openet has constantly been at the forefront of telecoms software development and innovation. Its success is personified by the many long-term relationships it has fostered with the largest, most progressive, and demanding operators across the globe. For more information visit www.openet.com