Openet enables tier one U.S. carrier to support new devices like the Kindle Fire HD purchased for the Holidays
December 4, 2012 - Openet
DUBLIN, Ireland, December 04, 2012 – Openet, a global leader of real-time transaction management software and services, today announced a tier one U.S. mobile operator is relying on the speed and flexibility of Openet’s product ecosystem, including Openet Policy Manager and Openet Evolved Charging, to prepare for an unprecedented number of new devices, with various data plans, purchased this holiday season.
With the latest connected gadgets and devices, including the Nexus 7 and the Kindle Fire HD, topping most consumers’ holiday lists, demand on wireless networks will skyrocket. To provide the best service, operators are designing rate plans and network policies to better match users’ individual preferences, and that are tailored to the unique qualities of each device.
“Instead of one size fits all service, Operators are tailoring their offerings to better suit the needs of the individual customer,” said Openet vice president of marketing Chris Hoover. “With Openet technology, operators can improve subscriber experience and satisfaction by enabling them to select the plan that best suits their preferences. With more choice in services, operators have happier customers and increased revenues.”
In addition, daily activity like checking email and browsing the news on a wireless device can cause a serious strain on a given network, and with more and more devices in use, subscriber experience and satisfaction is at stake. The tier one operator recognized the impending demand, and worked with Openet to make the adjustments needed to fully support the influx.
Since the introduction of mobile data services in 1998, Openet has helped service providers capitalize on opportunities and overcome challenges. With competitive pressure accelerating, today's service providers rely on Openet software to evolve business models around networking smartphones, M2M devices and third party services. Openet’s portfolio combines policy and charging control with device and third party interaction to enable innovative charging models, to control operating cost and to personalize services. More than 80 of the world’s largest service providers in 28 countries use Openet’s high performance software. For more information, please visit www.openet.com.