Openet enables leading broadband provider to offer customers a unique view into usage history
August 7, 2012 - Openet
DUBLIN, Ireland– August 7, 2012 – Openet, a global leader of real-time transaction management software for network operators, today announced that one of the largest providers of video, high-speed data and voice services in the United States has successfully deployed a comprehensive suite of Openet products enabling its cable customers to monitor how much broadband is used each month.
Consumers are reliant on broadband for all Internet activities, however, the amount of broadband needed for each consumer varies based on content and services accessed. Activities like streaming movies and playing online games require a high amount of bandwidth. To effectively meet the current and imminent demand, broadband providers must understand usage trends and be prepared to offer a variety of plans that meet consumer needs -- including avoiding bill shock.
“Consumer broadband usage varies from household to household, so it is clear that a standard broadband plan might not be ideal for everyone,” said Marc Price, CTO Americas at Openet. “We are excited to be working with one of the largest broadband providers in the U.S. to ensure its customers can closely monitor their broadband consumption and make an educated decision about what type of plan is best suited to help maintain a desired level of online activity.”
Leveraging the Openet Balance Manager, Profile Manager and Policy Manager, the broadband provider offers customers an online monitor that tracks broadband usage for individual or household uses in a given month, and drives the consequences of exceeding a usage threshold. Based on an existing broadband plan, the monitor may also reward consumers with discounts for not going over their monthly allocation of broadband.
The monitors are currently available to customers within a trial market, with plans for nationwide deployment.
Openet enables operators to innovate business models related to how people, machines, and services interact with their network. A global leader with more than 80 customers in 28 countries, Openet provides insight, monetization and control to the worlds largest and most complex networks. For more information, please visit www.openet.com.