Openet Debuts Two Products to Accelerate Service Provider Revenue from Next-Generation Services

May 19, 2008 - Openet

DUBLIN, Ireland – May 19, 2008 – Openet, the leading provider of Transactional Intelligence for the world’s largest and most innovative network service providers, today announced the immediate availability of two new products, FusionWorks Policy Manager™ and FusionWorks Balance Manager™. The newest elements of the FusionWorks Product Suite, Policy Manager and Balance Manager work in tandem to assist service providers in harnessing powerful transactional capabilities to effectively target high-margin new services. With these products, service providers can deploy solutions such as Parental Controls, Spending Limits and Flexible Accounts that will drive current and future revenue opportunities.

As adoption and usage of high-speed data packages grow, service providers will race to meet the myriad of next-generation subscriber needs—-varying considerably in terms of capacity, performance and reliability. Policy Manager and Balance Manager are built to meet the scalability, availability and performance benchmarks required to conduct real-time decisions and offerings, enabling service providers to address potential user enhancements and new service offerings wherever and whenever possible, making the most of each session’s revenue opportunity.
"For many years, Openet has been a leader in telecom mediation—that is, collecting transactional data about network usage," said Paul Hughes, vice president of communications software research at Yankee Group. “Openet has a portfolio of tier-one customers, which uniquely positions them as providers of dynamic controls for real-time services such as bandwidth throttling, or allotting more or less bandwidth to customers depending on their usage. FusionWorks Balance Manager and FusionWorks Policy Manager are important additions to realizing their real-time vision," Hughes said.
FusionWorks Policy Manager
FusionWorks Policy Manager enables service providers to deliver personalized services based on subscriber preferences by deploying service- and subscriber-aware policy rules, and dynamically applying those rules to respond to changing network and subscriber status. Leveraging user profiles, real-time policies can be implemented that prioritize access, performance, charging, roaming or service-dependent requirements, making it possible for subscribers to create and be accurately charged for a highly-personalized service package. These policies also ensure that services match subscribers’ performance expectations.
FusionWorks Balance Manager
As subscribers experiment and subscribe to different services, they will require the flexibility to choose how they pay for these services. FusionWorks Balance Manager delivers this flexibility while improving customer service, limiting credit risks, and reducing costs. Balance Manager enables service providers to deploy hybrid pre- and post-paid accounts, manage account balances in real-time, organize subscriber hierarchies, and enforce spending limits. Subscribers now have the capability to allocate, share and administer balances at an account and service level, giving them unprecedented control over their services.
“Balance and Policy Manager bring the flexibility and control service providers need to ensure effective and timely delivering of next-generation services,” said Mike Manzo, chief marketing officer, Openet. “Subscribers will be continually courted with individualized services by competitive providers, demanding that operators target new and exciting services profitably. Balance and Policy Manager deliver the real-time data accurately to keep service providers competitive and drive new revenue.”
The combination of Policy and Balance Manager creates a host of powerful and attractive new applications available for service providers to address the targeted individual needs around of users:
Parental Controls – Addresses usage concerns by enabling parents to provide children the safety and convenience of wireless service while setting sensible boundaries for its use.
Spending Limits – Empowers customers to control their monthly spend through real-time management of service balances, with limits viewed and configured through a self-care portal.
Credit Controls – Enables service providers to set limits on service usage based on each subscriber’s credit rating or payment history to avoid bad debt and reduce churn.
Flexible Accounts – Allows users to define their usage profile to enable business, family or hybrid programs to automate service enablement based on pre-set definitions.
Tiered Pricing Models – Subscribers select the best data package for their needs while operators increase network investment ROI with bandwidth and resource monitoring.

About Openet
Openet is a leading worldwide provider of event processing and transaction management solutions. The Transactional Intelligence of the company's solutions extracts increased value from diverse service provider networks, enabling rapid introduction of new services and reliable, cost-effective management of existing services. Openet is focused on delivering best-in-class network edge solutions and specialized engagement processes that create business value from network activity. A global company, Openet's implementations include long-running engagements with the world's leading service providers such as British Telecom, Orange, AT&T and Verizon Wireless. For more information, visit


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