Dublin, Ireland and Reston, VA, November 6th, 2006; Openet Telecom, the market leader in offline and online charging and rating solutions for communications providers, today announced its creation of a new division, Openet Managed Services Inc., to support growing customer demands for the direct management and outsourcing of customers operations. Operating as an extension to but separate division of Openet’s Professional Services function, Openet Managed Services Inc. will provide operators with outsourced day-to-day IT and network operations staffing. These outsourced resources will be used by operators to support both Openet products and solutions and other areas of customers’ businesses.
“Openet is delighted to formalize our expansion as a managed services provider,” said Niall Norton, CEO of Openet. “Our existing managed services customers in Europe combined with strong demand in both Europe and the United States fueled the need for this new division.”
Openet’s managed services organization will be grown over the coming months, focusing primarily on personnel with network and systems engineering skills required for hands-on operator operations. Working on-site with clients, Openet managed services engineers will monitor the operational environment, manage software and hardware installs and updates, configure software as operator services are deployed and enhanced, and ensure that Openet’s FusionWorks™ products and solutions are being fully and most effectively utilized.
Openet is a leading worldwide provider of event processing and transaction management solutions. The Transactional Intelligence of the company's solutions extracts increased value from diverse service provider networks, enabling rapid introduction of new services and reliable, cost-effective management of existing services. Openet is focused on delivering best-in-class network edge solutions and specialized engagement processes that create business value from network activity. A global company, Openet's implementations include long-running engagements with the world's leading service providers such as British Telecom, Orange, AT&T and Verizon Wireless. For more information, visit www.openet.com