Sri Lanka Telecom

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A Best of Breed Approach to Enabling Advanced Digital Services

Sri Lanka Telecom provides high speed broadband, telecoms and TV services and is the leading information communications technology (ICT) provider in Sri Lanka with over 6M customers. In order to increase broadband adoption and stimulate usage, Sri Lanka Telecom needed to provide flexible usage based products that would deliver choice and flexibility for all customers. As well as increasing broadband usage, Sri Lanka Telecom needed controls in place to protect network investment and optimise return on investment. They provide fixed LTE and VoLTE services to maximise high speed coverage.


Openet supplied Policy Manager and Evolved Charging solutions, enabling Sri Lanka Telecom to:

  • Deliver volume and speed tiered offers for broadband services
  • Offer flexible upsell services when quota is reached – e.g. volume on demand, bandwidth on demand – with configurable speed and volume options
  • Provide innovative product development – e.g. application user management (development of application based offers – such as social networking offers, video offers, etc)
  • Implement fair usage policy
  • Provide policy management for VoLTE calls to ensure high quality telecoms services with wide coverage


Offering speed and volume based tiered services with real-time quota management has enabled Sri Lanka Telecom to deliver attractive broadband offers to all segments in their consumer and enterprise sections. This enables the customer to keep control of their spend and also provides flexible add-ons to be purchased—e.g. additional data, or speed boosts for a given time.

"Openet’s service will help us further on the journey to providing advanced digital services to our customers. We are very happy to build on an already successful relationship with a best-of-breed vendor like Openet."
Priyantha Fernandez, CTO of SLT