Operators opting for a bitesize approach to BSS transformation

July 4, 2016 - Openet

Operators are shifting their BSS transformation strategies towards smaller projects, with shorter timescales and reduced risk, according to a new survey of almost 100 operators by Openet. 

The research finds that the main reason that operators are transforming BSS is to provide the platform to develop, deliver and monetize new digital services. The survey showed that the traditional method of a ‘big bang’ approach to transformation is now seen as the least effective approach to transformation.

An agile approach

The survey reveals an ‘adjunct systems’ approach — the switch to real-time charging as an adjunct to existing billing systems is seen as having significantly shorter timescales than traditional transformation projects. This has led to 46 percent of operators forecasting that this approach will take 6-12 months, with 42 percent looking to implement within 3-6 months.

This move to smaller, more agile projects was demonstrated by the fact that operators view solutions for individual use cases as a more effective approach to achieve transformation. The use cases which were deemed most likely to have individual solutions were VoLTE charging and quality of service, management, intelligent upsell, real-time usage alerts, sponsored data and shared data.


Read more at TM Forum



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