Operators hunt sharper BSS gains, as 68 percent of ‘big bang’ projects fail
June 30, 2016 - Openet
The survey, which quizzed 100 operators, found an increasing acceptance among operators that the "big bang" approach to digital transformation is wrongheaded.
Instead, operators are engaging in more targeted BSS projects, with shorter timescales and reduced risk, to develop, deliver and monetise new digital services.
Almost half (46 percent) of operators are looking at quick gains by installing adjunct BSS solutions in the next six to 12 months, rather than engaging in a complex and drawn-out overhaul of their back-office systems.
It said 42 percent will implement spot solutions to transform their BSS in three to six months.
At the same time, 68 percent of operators have experienced, or know of, lengthy, expensive BSS transformation projects that have failed.
Read more at European Communications