Operator Business Ability Linked to BSS Agility

April 14, 2014 - Aleks

An operator’s approach to BSS (business support systems) – including billing, charging and policy – can determine how easy or challenging it is to respond to the market and maximise revenue opportunities. In a recent survey of over 100 operators by Intelligence, 85 per cent acknowledged that market conditions require increasingly agile BSS systems enabling operators to provide service diversity and faster time to market.

In March, Intelligence was commissioned by Openet to discover how operators feel about their current BSS choices and their BSS plans for the future. Of the over 100 network operators that responded to the survey, there was an overwhelming sentiment that the agility of an operator is largely tied to the agility of the BSS it relies on. But with the pace of innovation certain to accelerate for the foreseeable future, operators bear the burden of legacy systems in their BSS environments that apply limitations to their agility. And specialist BSS vendors are seen as the most appropriate company type to address these issues.



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