Openet takes on chatty apps, cuts signalling congestion
July 10, 2012 - Openet
Openet has announced the immediate availability of a new solution – the Openet Interaction Gateway, which extends Policy and Charging Control to the mobile device for improved customer experience.
Interaction Gateway enables secure, real time interaction between network systems, such as Policy and Charging Control (PCC) systems, and network users, such as subscribers, smart devices, M2M applications and enterprise services. It can also reduce the impact of chatty apps by enabling on device policies to reduce signalling congestion.
Interaction Gateway evolves Openet's Subscriber Engagement Engine (SEE) solution. In addition to the real time insight of usage and spend provided by SEE, Interaction Gateway coordinates communication between an operator’s existing PCC infrastructure and a specialised on-device Interaction Agent for policy enforcement.
As well as offering users information on data usage and service profile, Interaction Gateway also supports two-way communication. Mobile agents enable policy and charging functions to interact directly with the device, and operators can use this capability to control signaling and to improve quality of experience.
“Extending Policy and Charging Control capabilities to the device is an important step that optimises both network resources as well as customer experience,” said Openet CTO Joe Hogan. “With the introduction of Interaction Gateway, subscriber engagement becomes one of many benefits delivered by providing PCC capability to the device as well as the network core.”
This provides the advantage of enabling on-device enforcement of policies to reduce signalling congestion. By optimising the signaling created by “chatty” apps that constantly query the network for updates, mobile device battery life can improve by up to 50 percent, and mobile infrastructure resources such as DHCP IP address allocation and AAA capacity can be preserved. Customer experience then improves through more robust mobile connectivity and better device performance.
Benefits of the Subscriber Engagement Engine, including real-time insight and control of usage and spend, will continue to be available through the Openet Subscriber Engagement solution. With the Openet Subscriber Engagement solution, Interaction Gateway aggregates data directly from BSS/OSS systems and delivers it to the mobile device through a subscriber-facing engagement application.