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White Papers

White Papers

Download this white paper to learn how operators can provide improved CEM by having a full view of all customers’ experiences at all touch points.

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The results in this report shows a clear direction of what operators want to do to bridge the gap between traditional telecoms services and digital.

 

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Download this White Paper to learn how fixed line and multi-play operators are adopting mobile like pricing and packaging.

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Download this White Paper to learn about how Wi-Fi Calling and VoLTE will impact BSS.

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This award recognises Openet’s ability to help CSPs understand and engage with their customer base, and also to directly monetize that understanding and engagement.

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Download this White Paper and learn about the opportunities that operators have to leverage real-time data and turn this into actionable business intelligence.

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Download this White Paper and learn about the importance of customer engagement and the affect it can have on an operators revenue.

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Download this White Paper and learn about 10 Innovative use cases delivering additional value to subscribers with examples from global operators including AT&T, Telus and Vodafone.

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Download this White Paper and learn about the many different partnerships strategies operators are pursuing in order to open new revenue streams and deliver a wider range of services.

 

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Download this White Paper, written by Disrutive Views in conjuction with Openet, and learn about the increasing importance of partnerships as telcos move to become Digital Service Providers.

 

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Download this White Paper and learn about the importance for Operators to update their charging platforms to enable the development and monetisation of new innovative data led offers.

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The telecoms.com annual survey is the most comprehensive survey in the telecoms industry. Openet partnered with telecoms.com to produce the BSS section of this report. 

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Download this White Paper and learn about applying network intelligence selection to ensure quality for traffic offload to Wi-Fi and how operators are now including bundled offers on Wi-Fi and Wi-Fi Roaming. 

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Download this White Paper and learn about the 4 key requirements for enabling real-time contextual offers and the use cases that can stimulate spend.

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Download this White Paper and learn about how operators can increase global data revenues by $47 billion by triggering upsell offers based on real-time customer context.

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Download this White Paper, written by Heavy Reading in conjuction with Openet, to learn about mobile operators' strategies and how policy and charging is evolving to enable operators to grow their business.

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Download this White Paper and learn about how mobile operators are increasingly developing new partnerships with content providers and OTTs to open new revenue streams and provide richer services for their customers. 

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Download this White Paper, Co-produced by Openet and Gigaom, and learn about the importance of real-time audience measurement in what is becoming a complex and challeging market.

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Download this White Paper and learn about how the roll out of the digital economy is forcing the evolution of BSS from revenue management systems to platforms to accelerate innovation.

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Download this White Paper and learn about the recent LTE service innovations, with examples from leading operators such as A1, AT&T, EE, Movistar, Orange, SK Telecom, Swisscom, T-Mobile, Vodafone and Ooredoo.

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