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White Papers

As operators develop and launch a wide range of new digital services, how can they best ensure uptake? Personalised and contextual, real-time offers, direct to the device has been proven to work. 

In this whitepaper, we look at the key building blocks that satellite providers will need to effectively disrupt and compete with their terrestrial counterparts.

Digital Engagement Playbook delivers 12 strategies, with supporting real-world examples, that will help you turn a ‘customer-first, digital-first’ strategy into new revenues.

Download this white paper to learn how content led offers can increase revenues, loyalty and customer engagement.

Download this white paper to learn how you can create customer loyalty through membership and community-based strategies. 

Download this white paper to learn the most effective means for service providers to be creative in how they offer content services to their customers.

Download this white paper to learn about how NFV and SDN jointly create the concept of the programmable network, and the role of policy in this evolution.


Download this white paper to find out how to get quick wins from your digital strategy through use of automated networks, DevOps and Smarter Engagement.

Download this industry survey report to learn about how revenue is at risk from leakage as operators roll out new digital services.

Download this white paper to learn about the revenue opportunities in TV and video through the use of audience measurement.

Download this guidebook to gain insight into 75 policy and charging use cases produced by Openet. 

Download this white paper to learn about the roadblocks and challenges facing the roll-out of NFV and ways to overcome them.

Download this white paper to learn about new revenue stream opportunites for operators that will be impacted by the scrapping of roaming charges in the EU.


The wholesale market is evolving. MVNOs are moving away from focusing predominantly on value based pricing to much richer and differentiated strategies. This evolution opens up new revenue opportunities for network operators.

Leading Analyst firm, Analysys Mason and Openet have produced a new white paper that examines how operators can take advantage of the advances in big data to improve customer experience management.

Download this Guide Book to learn about the evolution of shared data, including operator examples and what we believe is the future direction of shared data.


Download this research report to find out what 112 Operators thoughts are on BSS and digital transformation. 

Download this White Paper to learn about how the use of a generic VNF manager helps ensure deployments remain open and vendor independent, and how managing VNF lifecycle management impacts the ability to ensure Carrier-Grade Operations.

Download this White Paper to learn about the main changes for charging, what a charging system for the digital age should look like and the latest advance in charging for industry bodies.

Download this guidebook to learn how Wi-Fi is being bundled into mobile plans as an extension of 4G in order to deliver the Quality of Experience that customers expect.