Delivering Real-Time Charging and Policy Controls for all Subscribers

Openet supplied their Evolved Charging and Policy products for the Meteor and eir brands

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Overview

eir
Europe

eir, is the principal provider of fixed-line voice, mobile, broadband and IPTV services (quad play) in Ireland with approximately 2 million customers. eir’s mobile division is comprised of Meteor and eir brands offering segmented strategies to appeal to different demographics in the mobile market. eir sees mobile data pricing as a key to providing attractive and innovative offers. As such, they needed to provide flexible pricing and promotion models to meet consumer demand for their 3G and LTE data products and services, and provide the best possible experience for their customers.

Our Solution

Openet supplied Evolved Charging and Policy Manager to enable Meteor and eir to:

  • Deliver real-time up-sell offers upon reaching fair usage limits
  • Provide sophisticated charging and pricing plans in order to offer attractive pricing options that encourage data usage and spend
  • Provide more control, such as customer spending limits, and enable compliance with EU data roaming bill shock legislation including full domestic bundle roaming, with usage alerts and upsell of data packages
  • Provide subscription based options, day passes, and data bundles
  • Consolidate post-paid and pre-paid data charging transactions on a single platform

Openet enables eir to deliver a superior experience to all of their mobile subscribers. The ability to significantly reduce the time to market to deliver new offers and services allows eir to compete effectively within the highly competitive market.

The Results

Openet’s flexible PCC solutions enable eir to deliver innovative data offers to improve customer satisfaction and generate additional revenue. Meteor and eir are also using the systems to comply with the EU data roaming legislation. With this infrastructure in place eir has the necessary tools in place to meet the growing data demands of its subscribers.

“Working with Openet has enabled us to take significant strides forward on our IT strategy. The team enabled us to deliver a truly innovative 4G capability to our prepaid users in ultra-quick time and with no disruption. Openet’s solutions provide us with a flexible and reliable platform for the future monetization of our 4G services.” Geoff Shakespeare, Managing Director of Technology Evolution and Development, eir.