Driving a Richer Roaming Experience Through Real-Time, Individualized Services

TELUS strive to offer a premium subscriber experience, with unrivaled flexibility in the roll-out of contextually-aware services.

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Overview

TELUS stand as one of the largest telecommunications service providers in Canada, selecting Openet’s Policy Manager to introduce additional intelligence into the TELUS mobile network. Openet’s solution provides the flexibility inherent required to optimize the end user experience through real-time updates and enriched identity-orientated services.

Our Solution

As the policy landscape continues to evolve, operators are looking to rely on policy management solutions that have a strong focus on and aptitude for improving user experiences and creating new revenue streams. Openet Policy Manager enables TELUS to drive revenue through an improved subscriber experience and a “customer first” focus. The Openet PCRF introduces additional intelligence into the TELUS mobile networks. The solution provides a foundation to improve subscriber roaming experiences through real-time updates, and enables TELUS to enrich its identity-oriented services. 

The Results

“Despite a challenging timeline for implementation, the maturity of Openet’s product and the Company’s experienced team made it possible for us to deploy an LTE ready, strategic policy platform, quickly and efficiently at TELUS. “Today’s policy management solutions need to be flexible and easy to configure, and Openet Policy Manager meets those demands. The product provides a best-in-class PCRF (Policy Charging and Rules Function) solution that is the driving force behind our ability to offer a better experience to our customers.”

Ibrahaim Gedeon,
Chief Technology Officer
TELUS