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Stop the shock in real time…

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Every new year brings a chance to start fresh, making it an ideal time for mobile operators to raise the bar with their products and services. Ensuring customers are protected against bill shock is a great focus initiative for operators as we look forward to 2014.
Stop the shock in real time...

Consumer dependence on mobile access is evolving at a rapid pace. Subscribers have become so dependent on staying connected that access has migrated from a desire to a necessity, often leading to unexpected data charges on their next bill. Subscribers who spend the majority of their battery life streaming video, downloading music or using apps while not connected to WI-FI are prone to exceeding their monthly data limit. In an effort to calm the waters with these subscribers experiencing bill shock, operators must make data charges easier to track at home and abroad as well as seek solutions to enhance the subscriber experience and create stronger customer loyalty long term.

Check out the Bill Shock infographic below to learn about the changing market for mobile data and how Openet integrates policy and charging to provide unrivalled visibility, control and tariff flexibility. 

 

 

Blog Author

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Sean Broderick
Senior Product Manager

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