An increased focus on staff performance could help the telecoms industry escape from its customer satisfaction quagmire.
James Barton of Developing Telecoms discusses Orange Egypt's integration of Openet's Real-Time Offer Manager.
New Director of Customer Experience Management instrumental in Openet’s Digital Customer Experience enablement strategy
2016 saw Openet Invest in New Virtualization Business Unit and Regional Expansion
Openet enables Orange Egypt to stimulate data usage through real-time offers to create new revenue streams