Service providers must focus on giving their customers a reason to belong and therefore pursue a membership and community-based approach.
Alex Leslie of Disruptive Views discusses Openet's latest white paper on membership for telcos.
There’s been a lot of debate going on for the last 5 years about the future of billing, but still telcos are using billing systems as some customers want to receive bills.
Stephen O’Loughlin, VP Product Management of Openet takes a look at the new landscape and outlines the new opportunities that are being opened up to operators.
Simplification and focusing on staff are key to improving the service telcos provide.
An increased focus on staff performance could help the telecoms industry escape from its customer satisfaction quagmire.
James Barton of Developing Telecoms discusses Orange Egypt's integration of Openet's Real-Time Offer Manager.
Openet wins Most Innovative Data Monetisation Solution award at the Policy Control Conference in Berlin
Openet’s Real-time Offer Manager (RTOM) honoured for offering greater insight, personalised engagement and increased revenues
Alex Leslie of Disruptive Asia discusses MVNOs
Ray Sharma of the Fast Mode discusses Openet's new solution Assure
Openet CEO Niall Norton talks about the future of Google and smart homes
Martin Morgan of Openet discusses OTT substitution
Openet has appointed Jason Buckalew as its vice president of sales for the Asia-Pacific (APAC) region.
Openet's CTO Americas Marc Price discusses big data and new revenue streams
What will 2017 bring...
Telecom Asia discuss Openet's newly launched business unit Openet Accelerate
Alex Leslie of Disruptive Views discusses the future of MVNO's
Big data and how telecom operators can extrapolate information from their growing collection of services is set to determine success in the market