News

All the latest news and updates relating to Openet.

You are here

August 14, 2017

The point, now, according to Openet, is to build better joint offerings and to do that requires some radical approaches.

August 7, 2017

NPS has worked but the cracks are beginning to show, it’s now time for operators to broaden their horizons.

July 17, 2017

With the pressure on for operators to boost the way they engage with customers and improve the way they make them feel, the question is: is NPS enough?

July 10, 2017

Operators need to get ready for falling consumer data prices, which could reach zero in the next 5 – 10 years.

July 3, 2017

Service providers must focus on customer retention and providing their customers with a sense of belonging.

June 26, 2017

Software-defined networking and network functions virtualisation are set to change the way telecoms operators structure their networks. Where are we now ?

June 19, 2017

Service providers must focus on giving their customers a reason to belong and therefore pursue a membership and community-based approach.

June 13, 2017 • Disruptive Views

Alex Leslie of Disruptive Views discusses Openet's latest white paper on membership for telcos.

June 12, 2017

There’s been a lot of debate going on for the last 5 years about the future of billing, but still telcos are using billing systems as some customers want to receive bills.

June 6, 2017

Stephen O’Loughlin, VP Product Management of Openet takes a look at the new landscape and outlines the new opportunities that are being opened up to operators.

May 29, 2017

Simplification and focusing on staff are key to improving the service telcos provide.

May 16, 2017

An increased focus on staff performance could help the telecoms industry escape from its customer satisfaction quagmire.

April 12, 2017 • Developing Telecoms

James Barton of Developing Telecoms discusses Orange Egypt's integration of Openet's Real-Time Offer Manager.

April 10, 2017 • Telco Professionals

Openet’s Real-time Offer Manager (RTOM) honoured for offering greater insight, personalised engagement and increased revenues

March 28, 2017 • Disruptive Asia

Alex Leslie of Disruptive Asia discusses MVNOs

February 28, 2017 • The Fast Mode

Ray Sharma of the Fast Mode discusses Openet's new solution Assure

February 27, 2017 • Telecoms.com

Openet CEO Niall Norton talks about the future of Google and smart homes

January 19, 2017 • Disruptive Views

Martin Morgan of Openet discusses OTT substitution

Pages