Flexible Accounts

To effectively compete in the next generation of network services, tier-one service providers must deliver new levels of personalized account management. This requires moving beyond traditional “individual”, “family” and “corporate” account types with pre-paid or post-paid billing plans centered on flat-rate pricing. Service providers must embrace a dynamic hybrid model that is service-aware and tailored to the needs of the individual subscriber, family or business.

Openet’s Flexible Accounts solutions enables carriers to deploy new types of account types and billing plans that are targeted to specific user groups (families, organizations, students, etc.) and also provide flexibility and choice with regard to specific services, carriers can explore new business models based on new levels of personalization. With FusionWorks, carriers can deploy an infinitely flexible variety of accounting possibilities, such as:

• Hybrid billing plans that enable automatic monthly top-up of a pre-paid balance without a contract requirement.
• Family accounts with children as pre-paid subscribers within a parent’s post-paid account, enabling new levels of parental control over their expenses
• Accounts with service-specific billing plans with some services post-paid and others pre-paid.
• Corporate accounts that charge the organization for calls made within specific working hours, to specific numbers, or for specific services – or any combination thereof. All other usage or services are charged to an individual account, either pre- or post-paid.

Openet’s Flexible Accounts solution enables tier-one service providers to offer unprecedented levels of personalization and control to their subscribers. Through these personalized services, carriers directly address the needs of individual subscribers, reducing churn and increasing loyalty.