FusionWorks™ Convergent Charging

You’re aware of the importance of maximizing service to customers while simultaneously increasing revenue. It’s no easy task. Enter FusionWorks™ Convergent Charging. Its flexible and responsive charging capabilities make it easier for communications service providers of all types to maximize profitability—by delivering any service to all types of subscribers using any payment method. And because it’s built upon our industry-leading FusionWorks™ Framework, it provides the flexibility to quickly deploy any service, any pricing plan, and any set of business rules—while still providing the scale and performance required by the world’s largest and most innovative service providers.

Charging for IP-based data, content and multimedia services is not just about pre-paid billing. FusionWorks™ Convergent Charging provides a single solution that enforces a range of network and user policies—including user authentication and authorization; credit limits for post-paid subscribers; and content filtering rules such as ‘no adult content for minors’. All this while processing billions of transactions per day with less than 10 millisecond latency and five nines availability.

Reduce the Costs and Risks of Convergence

FusionWorks™ Convergent Charging is a single, cost-effective software solution that’s less expensive to deploy, expand, and manage than IN-based platforms. Yet it delivers equal speed, scale, and availability. FusionWorks™ Convergent Charging can replace or augment your company’s IN-based, pre-paid platform for voice, data, content, and multimedia services on any network. As a result, your company can launch new services, pricing plans, and loyalty programs more efficiently and inexpensively than ever before. You can now bill pre-paid subscribers and enforce post-paid spending limits for services on both legacy and IP networks by using just a single solution.

Increase Revenue from New Services

FusionWorks™ Convergent Charging lets service providers test and improve products and services with minimal cost and risk. Your company can test new services and pricing models quickly and easily to determine which ones drive adoption, and then rapidly extend the most promising services to the broadest range of customers. Using our flexible solution, you can grow revenue by deploying usage-based pricing models and robust loyalty programs to your customers.

Improve Customer Experience and Satisfaction

Openet solutions reside at the network edge, so the speed and intelligence of FusionWorks™ Convergent Charging provides low-latency customer interaction. Your company can avoid the "one-size-fits-all" customer experience by tailoring decision support rules based on the specific service, price plan, and customer credit or balance within each usage session. Unlike other solutions, customers never have to wait for the network to respond when accessing services.

Deploy a Fully Realized Solution

FusionWorks™ Convergent Charging is only half of the solution required by the world’s largest and most innovative service providers. Addressing the charging challenges of today and the future requires best practices, customization, integration, fine-tuning, and more. That is, it requires a trusted partner – Openet – and the expertise and commitment to excellence of Openet’s Services teams to deliver a true solution.