Policy and Charging Controls

Operators’ billing needs are evolving.  Operators are being simultaneously challenged to simplify billing plans in order to win more subscribers and reduce costs and to evolve their OSS/BSS to take advantage of next generation services, networks and new business models. 

Adopting a unified Policy and Charging Control architecture enables operators to evolve the billing relationship with their customers.  By moving more intelligence to the network edge, operators are able to exert more control over subscriber entitlement to network resources and service monetization.

Policy and Charging Control provides an extensible architecture to cost-effectively evolve the billing infrastructure to support monetization, control and personalization of next generation services. This holistic architecture enables service providers to maximize the value of their network assets by leveraging real-time policy controls with next generation charging. Consequently, operators can deliver intelligent, dynamic, and highly individualized services to:

  • Create new revenue models based on next generation services and solutions
  • Increase ARPU with personalized up-sell and cross-selling promotions
  • Reduce churn by offering personalized services
  • Build customer loyalty with enhanced self-care capabilities and creative loyalty programs

Openet’s vision for transactional intelligence involves policy, charging and subscriber data, acting in concert. This enables operators to better monetize, control and personalize the customer experience, based on a real-time information of who the subscriber is and what they are doing.

Policy Management - A Review of the Current Top Use Cases
Operators are presented with a once in a generation sales opportunity for broadband data access. With this opportunity comes the challenge of managing rising data volumes, with its impact on network capacity and profits. Discover the top use cases for Policy Management and see how they contribute to sustainable data-based revenue growth.

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Evolving the Billing Infrastructure - the Role of Policy and Charging Control
This whitepaper provides an in depth discussion on how billing capabilities can be augmented to:

  • Introduce new business models
  • Enable customer-configured accounts and account controls
  • Market more relevant and effective service promotions

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Policy Control and Charging for LTE Services
Download this paper by Analysys Mason to discover the:

  • Current opinions on LTE deployments and how roll-outs will be phased
  • Implications of LTE/EPC to existing OSS/BSS assets
  • Recommendations on how to evolve Policy and Charging to support bandwidth-intensive, low-latency, real-time services

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Maximizing Network Value with Next Generation Policy
The white paper provides examples of initiatives that can be supported by next generation policy, such as:

  • Fair Usage
  • Tiered Service Plans
  • Revenue Sharing Partnerships
  • Parental Controls, and more

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Using Real-Time Charging for Promotions and Bundles
This White Paper discusses:

  • How real-time charging enables better pre-paid marketing
  • New usage and recharge promotional use cases
  • Recent innovations in pre-paid customer bundles

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Real-time Charging for Convergent Services - Practical Help from IMS Standards
This White Paper discusses:

  • Why the IMS standards meet today’s real-time charging requirements
  • How an OCS enables flexible charging for convergent services
  • The state of OCS today
  • The role of session and event charging

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Next Generation Policy Management - Controlling Subscribers and the Network
This White Paper discusses:

  • Brief history of policy management
  • Policy and the new environment
  • What to look for in policy management
  • Drivers for Next Generation Policy

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Extending the Service Capabilities of IN-based Hardware Systems
In this paper, analysts at OSS Observer review:

  • The need for speed when developing new service offerings
  • How to deliver hybrid accounts
  • New solutions that provide performance, scalability, and flexibility
  • Commercial benefits derived from software-based solutions

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EU Data Roaming Regulation – A Focus On BSS
To address the EU Data Roaming regulation the availability and capabilities of the following BSS components will have a significant impact on the solution architecture:

  • Convergent rating engine to handle real-time rating of data traffic
  • Scalable Credit Control Request Interface to manage transactions
  • Capability to flexibly configure and execute business rules
  • The capacity of existing (IN-based) balance management systems to identify and manage separate charging and threshold measurement streams

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The Business Case for Policy and Charging Controls
Despite their growth and relative success in the global economy, wireless operators are leaving money on the table. They face challenges with billing inflexibility that leave customers disgruntled, limited benefits from over-the-top services, and escalating customer service costs. They also face network issues, where uncontrolled demand for data-hungry services results in network performance and capacity problems.
This webinar examines how operators can optimize network resource utilization whilst generate new revenue streams and a highly personalized experience by using Policy and Charging Controls.

August 26th - 10am New York, 3pm London -Register here


Monetizing the Policy and Charging Controls (PCC) Architecture
Wireless networks are rapidly evolving and communications service providers must align their charging strategies to this. 3GPP's Policy and Charging Controls (PCC) architecture provides a blueprint for this billing evolution. This webinar examines the revenue generating capabilities of the PCC architecture, with a focus on the role of charging.

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Maximizing Revenue from Pre-Paid: Using Real-time Charging to Drive Innovation and Loyalty
Service providers need to be more creative in the way they market their services to effectively sell to pre-paid customers. Real-time charging is one of the systems best placed to enable this creativity. It provides the flexibility and agility required to run innovative promotions, roll-out dynamic bundles and build customer loyalty. By attending this webinar you will discover:

  • Emerging trends and practices for pre-paid subscribers
  • Role of charging as an enabler of marketing and promotion
  • Real-life use cases of innovation in promotions and bundles

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Presentation: Joe Hogan, CTO Openet - Cloud Computing 2.0: Opportunities in Consumer and SME Markets
Cloud Computing 2.0: Opportunities in Consumer and SME Markets

  • SaaS
  • Application Delivery Networks
  • Content Delivery Networks

Filmed at 7th Telco 2.0, London 16 Nov 2009 - Watch Now
 

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Executive Insight: Chris Hoover, Vice President, Product Management, Openet
The FCC decision to mandate Internet Neutrality means that telcos are facing a real decision-point over policy management. Chris Hoover, Vice President, Product Management at Openet says there are obvious resource issues that are going to make neutrality a horrendously complex issue, but that service tiers that don't outrage neutrality are probably the way ahead.

Filmed at 7th Telco 2.0, London 16 Nov 2009 - Watch Now
 

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Executive Interview: Mike Manzo, CMO, Openet
Martyn Warwick interviews Mike Manzo on topics that include dynamic business infrastructure, personalization, monetization and control.

Filmed at Telco 2.0 6th Executive Brainstorm, Nice, 2009 - Watch Now

 


 

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Presentation: Joe Hogan, Openet - Enterprise Services 2.0: Telco-Enabled Business Processes
Enterprises are rapidly extending their use of the internet and mobile to promote, sell, deliver and support their products and services and manage their customer and supplier relationships. However, companies involved in the ‘digital economy’ still face substantial challenges in doing business effectively and efficiently.

Filmed at Telco 2.0, 6th Executive Brainstorm, Nice, 2009 on 08 June 2009 - Watch Now
 

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Executive Insights: Niall Norton, CEO, Openet
Ian Scales interviews Niall Norton on topics that include net neutrality, capacity issues and network controls.

Filmed at Mobile World Congress 2009, Barcelona - Watch Now

 


 

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Presentation: Chris Hoover, Director of Product Marketing for Openet – Billing and Payments
This presentation explores how to evolve billing capabilities to support new telco payment services and the requirements for Network Edge features.

Filmed at Telco 2.0 5th Executive Brainstorm, London, 2008 - Watch Now

 

 

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Executive Interview: CTO Joe Hogan, Openet – Advertising and Policy Management
Openet's CTO Joe Hogan, discusses the evolution of advertising business model and the challenges faced by operators.

Filmed at Telco 2.0 4th Executive Brainstorm, London, 2008 - Watch Now

 

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