The Power Behind Transactional Intelligence
Leading operators today recognize one irrefutable fact: Enabling new business models, increasing profitability and providing the best user experience all begins with building a more intelligent network. Whether creating new pricing models or promotions. Or, deploying new services, more efficiently utilizing network resources. , Or streamlining the user experience for ordering, provisioning and interacting with existing services. , Operators must have visibility into how services are being used and must be able to personally control and monetize the consumption of content, applications and network resources. FusionWorks’ complex event processing engine, combined with products from Openet enable this level of network intelligence and provides the cornerstone of all Openet Transactional Intelligence solutions. Making the Most of Every Customer starts with FusionWorks.
FusionWorks products are best-in-class event and transaction processing platforms that deliver both the flexibility and extensibility to support the range of applications needed by the world’s most innovative operators and the performance and scalability required by the world’s largest operators. This makes FusionWorks ideal for providing both the technical solutions that require its unique extreme transaction processing capabilities, and business solutions required to monetize, control, personalize and gain visibility of next generation networks. FusionWorks products are:
- Convergent Mediation: the industry’s most scalable, flexible and performant data collection and processing software platform, used by operators to gain 360 degree visibility across the enterprise into the consumption of services and network resources. Mediation, a long-standing capability with telecom operators, was once an enabler for billing – to deliver phone call and data session usage records from the network to the billing system. Today, mediation is used as the cornerstone of a Subscriber Data Management solution architecture, which in turn enables an array of analytics and business intelligence solutions and subscriber-aware service delivery applications.
- Convergent Charging: an extensible platform for authenticating users and enabling subscriber-and session-aware service authorizations. FusionWorks Convergent Charging is used by operators globally to control access to and bill for a range of services including basic data packages and premium data and messaging services, while also enable spending and credit limits and parental controls services.
- Network-Edge Rating: Functioning as an adjunct to Mediation or Charging, FusionWorks Network Edge Rating is used to price the use of service by subscribers and is the industry’s most robust real-time rating engine designed to ensure low latency transaction processing, which is often introduced by billing system rating capabilities.
- Balance Manager: provides a real-time, convergent account balance management capability enabling operators to limit credit risks, reduce costs, and offer a differentiated customer experience. Operators worldwide use it to deploy hybrid pre and post-paid accounts, manage account balances in real-time, organize subscriber hierarchies, support spending limits, and trigger personalized offers. It gives subscribers an unprecedented level of control over their services as they can view all balances associated with their account in real time, with the capability to administer, allocate, and share their balances.
- Profile Manager: a subscriber aware data repository, providing a 360-degree view of demographic and usage information, billing and service plan allowance and consumption
- Policy Manager: enables the intelligent control of subscriber entitlement to network resources using real-time dynamic policies. It executes session-, service- and subscriber-aware policy rules to authorize and define the conditions associated with data service delivery, enabling operators to create novel and innovative data plans.
With Openet’s FusionWorks™, operators are able to consolidate mediation, real-time charging, rating, and policy requirements onto a single extensible platform. Addressing their most complex and rapidly changing business demands, operators can attain dynamic control of their evolving networks.
Developed with convergence in mind, FusionWorks™ can be integrated into multiple networks. Investments can be preserved in legacy infrastructure, while supporting cutting-edge infrastructure can be deployed for new IP-based services.
FusionWorks™ lowers Opex by consolidating these capabilities and reducing customer support costs, while rationalizing Capex by enabling dynamic control of networks based subscriber and session visibility.
Please contact us for more information about our FusionWorks™ event and transaction processing software.
Product Briefs
Subscriber Data Management - The Foundation to Make the Most of Every Customer: Subscriber data is rightly recognized as a strategic asset. As operators look to create more personalized and value-added interactions with their subscribers, they need to be capable of extracting more value from their data.
Click to Download - A4
- Letter 
Policy Control and Charging for LTE Networks
Download this paper by Analysys Mason to discover the:
- Current opinions on LTE deployments and how roll-outs will be phased
- Implications of LTE/EPC to existing OSS/BSS assets
- Recommendations on how to evolve Policy and Charging to support bandwidth-intensive, low-latency, real-time services
Click to Download - A4
- Letter 
The Evolution of Transactional Intelligence
Download this whitepaper to discover the fundamental shift that has occurred in the way operators monetize, control, and understand service usage in telecommunications networks, pre-paid services, new charging architectures and the evolution in policy control.
Click to Download - A4
- Letter 
Evolving the Billing Infrastructure - the Role of Policy and Charging Control
This whitepaper provides an in depth discussion on how billing capabilities can be augmented to:
- Introduce new business models
- Enable customer-configured accounts and account controls
- Market more relevant and effective service promotions

