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Solution Enables Tier 1 Service Providers to Gear Plans Specifically Toward Individuals, Families and Organizations DUBLIN, Ireland – April 7, 2008 – Openet, a provider of Transactional Intelligence solutions for the world’s largest and most innovative service providers, today announced the availability of its Flexible Accounts solution. The Openet Flexible Accounts solution enables Tier 1 service providers to define and manage sophisticated account types and billing plans tailored to address the specific needs of different customer types, including families, organizations and students. To accommodate increasing adoption of data services and to provide customers with increased levels of personalized service, Tier 1 service providers require the capability to offer a variety of billing and account management options. Openet’s Flexible Accounts solution delivers unparalleled flexibility in accounting possibilities, including: • Hybrid Billing Plans: Enables automatic monthly top-up of pre-paid balance without a contract requirement. “With increasing competition, Tier 1 service providers can’t offer cookie-cutter billing and account management plans if they hope to reduce customer churn and increase loyalty,” said Niall Norton, Openet CEO. “The Openet Flexible Account solution enables carriers to offer sophisticated, personalized account management services that provides their subscribers with new levels of control.” About OpenetOpenet is a leading worldwide provider of event processing and transaction management solutions. The Transactional Intelligence of the company's solutions extracts increased value from diverse service provider networks, enabling rapid introduction of new services and reliable, cost-effective management of existing services. Openet is focused on delivering best-in-class network edge solutions and specialized engagement processes that create business value from network activity. A global company, Openet's implementations include long-running engagements with the world's leading service providers such as British Telecom, Orange, AT&T and Verizon Wireless. For more information, visit www.openet.com. For further information: or Megan Lane |
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