Five diverse software suppliers have preintegrated
a solution that could allow mobile
operators and advertiser partners to target
ads to specific users while empowering
those users to opt in to ad viewing through
service provider discount incentives.
Although mobile video, music and games
are on the rise, mobile operators’ attempts
to monetize those services via advertising
and sponsorship continue to lag as operators
struggle to find a formula for delivering relevant,
targeted ads in a way that is palatable
to significant numbers of consumers.
Enabling subscribers to opt into adwatching
in exchange for discounts and other
content access incentives may provide one
way to hurdle consumer resistance. But to
facilitate such opt-in programs will require
integration of mobile operator billing, rating,
messaging and media streaming systems
with ad-insertion and ad campaign management
systems and handset applications.
Toward that end, software vendors Anam, Cibenix, Mobile Cohesion, Openet and SLA
Mobile have formed a collaborative venture
to deliver a largely pre-integrated solution: |
- Mobile Cohesion’s content management system enables third-party advertisers to access the mobile operator’s ad server and
campaign management systems;
- Anam provides messaging systems that
append ads to Short Messaging Service
(SMS) or Multimedia Messaging Service
(MMS) messages sent by subscribers who opt in to advertising in exchange for free
or discounted messaging;
- Cibenex provides an on-device Java portal
that takes control of a mobile handset idle
screen and connects to a network ad server
to enable ad streaming to the handset;
- Openet provides a transactional intelligence
platform that collects ad-insertion
‘events’ and transmits them to the campaign
management system and to operator billing and rating systems to fulfill service
discounts according to ad consumption on
a per-subscriber basis; and
- SLA Mobile provides campaign management and service systems integration
services.
The overall challenge for operators seeking to experiment with offers of free or discounted service in exchange for viewing ad-insertion platforms with operator billing
and subscriber management platforms, says
Shane O’Flynn, Openet’s vice president of
client services,. “We connect
to the ad server, and as it inserts an ad, we
collect that as an event and pass it to the
billing system.”
To optimize the relevance of each ad
inserted, the joint solution from the vendor
partners – introduced at the Mobile World
Congress in February as the Mobile Advertising
Alliance – will leverage an operator’s
per-subscriber intelligence.
“The operators have the exact demographics
and behavior of the subscriber, and
marshalling that data becomes very attractive
to advertisers, but it’s still unclear what
that information is worth,” O’Flynn says. “Nobody’s quite sure. If they pay 10 cents
per eyeball on a Super Bowl TV ad, how
much is the eyeball worth if you know it is
in the key demographic you want? The only
indication is Google is making a fortune. Everybody knows there’s a big market.”
O’Flynn insists that the Alliance
approach will ensure not only that ads are
relevant and delivered only to volunteering
subscribers, but that the ads will be relatively
non-intrusive. “There have been successful
opt-in campaigns,” he says.
On the business-to-business side of the
platform, the Alliance system provides thirdparty
access into the ad server, campaign
manager and operator back office. Through
what O’Flynn calls Mobile Cohesion’s
“low-touch” portal, an advertiser can log
into the system to manage a campaign and
upload ads.
To manage targeting, the system queries
subscriber profiles held in the ad server.
The ad server ‘answers’ whether a person
has opted in and then matches that person’s
demographics to the demographics identified
by various ad campaigns.
The Mobile Advertising Alliance partners
further believe that their integrated platform
can become something of a learning machine, in large part through continual recording of
transactional events across large operator
networks. “We watch and monitor everything
that passes through the network, and over
time we collect data on click-throughs,”
O’Flynn explains.
In practice, the cost of computing realtime
personalization across tens of millions
of subscribers will “have its limits,”
O’Flynn says. “One-on-one rating plans
where every subscriber gets a personalized
plan and personalized targeted advertising
have been discussed for years, but the value
of getting down to that level of granularity
probably isn’t there.”
The alliance may add additional partners
to the mix, he says. “We’d like to also link
with the folks who are already doing the ad
aggregation. That’s one area where I’d think
we might sign somebody additional up to
the alliance. They’d be the next thing at a
top layer. At the lower level, we also might
want to integrate with an IVR system or other
components of devices or data messaging.”
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