At Openet, our core values and strengths are clear. All of our efforts are committed to supplying sophisticated software solutions that meet emerging demands of today's service providers.

We are driven to assist operator networks with fostering revenue growth by dynamically enabling a high quality experience. Our technical acumen is sourced from domain expertise and experience serving global Tier 1 customers.

Openet provides world's largest wireless, wireline and cable service providers with Dynamic Business Control to:

  • Deploy subscriber- and service-aware networks and services.
  • Gain deep visibility into the usage of services and the network in order to generate business intelligence.
  • Enable robust network capabilities such as Quality of Service (QoS) and bandwidth throttling that enhance service delivery.
  • Control access to services and allocation of network resources during service sessions.
  • Provide flexible methods to monetize services including usage-based, monthly-recurring, and tiered pricing models.
  • Apply a high degree of personalization to services and applications.

In short, Dynamic Business Control delivered by Openet's Transactional Intelligence solutions enables service providers to gain visibility into and control over their networks to monetize and personalize their services.

Vision

Make the Most of Every Customer

The era of new subscriber acquisition driving exponential revenue growth is coming to an end, as is the ability to differentiate purely on network coverage and customer service. New pricing models, engaging content, valued services, affordable devices, and greater choice, convenience and on-demand access are broadening and diversifying subscriber markets while increasing demands on network resources. Subscribers are looking for more intimate, personalized relationships and greater individualization and self-selection of services and plans.

With the maturation of developed markets, widespread “spray and pray” marketing, and customer acquisition efforts are becoming progressively less effective and more costly on a per-subscriber basis. Capturing, keeping, and growing existing subscriber relationships has become paramount to operator performance and viability, as is the requirement to reduce cost of revenues. To keep pace, communications and entertainment service providers are exploring new business models, service delivery options, and offerings within a dynamic interactive network that allow them to Make the Most of Every Customer and maximize their return on network assets.

Making the Most of Every Customer means cost-effectively reaching underserved market segments, driving greater loyalty, and increasing revenue per user by meeting the more individualized needs of a diverse and demanding subscriber base. Acquiring, retaining, up-selling, and optimizing each subscriber requires a network that understands their diverse needs and activities and is able to profitably and intelligently deliver the right services, pricing options, personalized experiences, and network service levels to meet their needs.

Making the Most of Every Customer means turning data on network activity and usage into powerful and actionable customer insight. It means rapidly introducing valued new services offered through a wider variety of pricing plans and subscriber payment options. It means ensuring powerful and positive customer experiences through dynamic allocation of bandwidth, quality of service, and access to network resources based on user and session type. It means improving efficiencies, cost management and system consolidation to lower the Capex and Opex requirements of keeping subscribers engaged and satisfied. It means evolving your business model to keep pace with changing business and subscriber requirements and opportunities.

Openet's suite of Transactional Intelligence solutions creates a more intelligent infrastructure for managing the myriad of transactions required to monetize and personalize services while gaining dynamic business control.

For more information about Openet' telecom billing software and policy management solutions please don't hesitate to contact us.