Openet has a number of exciting career opportunities located worldwide. To learn more about joining our team, email  jobs@openet.com.

Lead Engineer– Professional Services - Dublin, Ireland

Role Summary: The Professional Services Group is responsible for developing client mediation solutions, built on Openet’s mediation product set, to customers. This will involve analysis of the customers’ business requirements and implementing a solution to meet these needs in Openet’s rules based platform. The solution will typically be implemented in a combination of DSD, a tcl type scripting language, Shell scripts and in C/C++.

The role of Lead Engineer in Professional Services at Openet Telecom requires managing the task delivery and ensuring the technical integrity of a FW solution (or a significant subsystem, as part of a large overall solution).

Some of the tasks involved are:

• Interfacing with Customers on requirements definition and all aspects of project delivery
• Interfacing with the Product and Test Groups regarding product releases
• Preparing and planning projects, and driving those plans through to a successful conclusion.
• Interviewing and resourcing project teams
• Managing and tracking effort and progress
• Mentoring and review of engineers
• Interfacing with Sales for new project requirements and commercial issues
• Interfacing with the Support Team to hand over completed projects and to respond to any problem escalations from the Support Team

This role will report to the Project or Program Manager

Principal Responsibilities

• Takes responsibility for the planning and delivery of projects to the market place. This involves taking requirements from multiple sources, like customers and equipment vendors; plus planning, resourcing and delivering the resultant projects on time and to budget.
• Produces requirements, functional and design specifications in the course of implementing solutions. Oversees the technical design and technical implementation, guides and supports the engineering staff during the project.
• Demonstrates an organised, systematic, disciplined and analytical approach to requirements definition, design, and implementation. Ensure that the team applies this approach in a coherent fashion to all aspects of the development life cycle.
• Adopts an innovative and committed approach to overcoming obstacles and solving problems in order to successfully deliver on commitments.
• Ability to plan, clearly monitor and report to Customers and internally within Services regarding project progress with respect to effort, cost and duration.
• Has excellent oral and written communication skills for effective dialogue with customer representatives and with colleagues in Services and other Openet Departments.
• Interfaces with the HR Manager regarding sourcing and interviewing staff
• Able to represent Openet Telecom at customer meetings, presentations and conferences.

Personal Attributes

• A good communicator
• Analytical, Creative and Innovative
• Results oriented

Entry Level Requirements -Skills

• Strong leadership and drive.
• Team leadership ability.
• Strong technical skills and understanding gained through previous development experience.
• Customer Interaction.
• Project Development Lifecycle.
• Design and development methodologies.
• Deep understanding of billing and mediation and the telecoms.
• Strong UNIX skills.
• Skilled with Relational Databases, preferably Oracle.

Usefull

• Billing/Mediation systems.
• Working with CMM or ISO 9000
• C++/Java/Shell scripting.
• Telecoms Protocols.

Qualifications

• Bachelors’ degree or equivalent qualification

Usefull

• Proven record of planning and delivery of product/project to customers.
• Customer management experience.
• Delivery of complex products to multiple customers.
• Content of Industry experience and ability to clearly describe technical content.
• Any product development experience

To Apply, send your CV to: jobs@openet.com